Terms of Service

Last updated: May 2026

1. Acceptance of Terms

By using NameFlow ("Service"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service.

2. What NameFlow Provides

NameFlow provides informational guidance to help users navigate legal name-change processes. We provide checklists, step-by-step guides, links to official government resources, and tools to track your progress.

NameFlow is not a legal service and does not provide legal advice. The information provided is for general guidance only. Always consult a qualified legal professional for advice specific to your situation.

3. Accuracy of Information

We take care to keep our guides accurate and up to date. However, government processes change frequently. We cannot guarantee that every step, link, or requirement is current at the time you use the Service.

Always verify requirements with the relevant government authority before taking action.

4. Your Account

You are responsible for maintaining the security of your account credentials. You must notify us immediately of any unauthorised use of your account.

You must provide accurate information when creating an account. You may not create accounts for others without their consent.

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose.
  • Attempt to reverse engineer, scrape, or copy the Service.
  • Interfere with the operation of the Service or other users' access.
  • Use the Service to facilitate fraud or misrepresentation.

6. NameFlow Plus+ (Paid Plan)

NameFlow Plus+ is a one-time payment product. By purchasing, you gain lifetime access to all current Plus+ features.

Payments are processed securely via Stripe. We do not store payment card information.

Refund policy: We offer a 7-day refund if you are unsatisfied for any reason. Contact support@simplifyai-app.com within 7 days of purchase.

7. Intellectual Property

All content, design, and code in NameFlow is owned by NameFlow unless otherwise indicated. You may not reproduce or redistribute our content without written permission.

Content you enter (your checklist data, notes) remains yours. See our Privacy Policy for how we handle it.

8. Limitation of Liability

To the maximum extent permitted by law, NameFlow is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Service — including delays, missed steps, or legal outcomes resulting from reliance on our guides.

9. Termination

You may terminate your account at any time via Settings → Delete Account. We may suspend or terminate accounts that violate these terms.

10. Governing Law

These terms are governed by the laws of Australia. Disputes will be resolved in Australian courts.

11. Contact

Questions about these terms: support@simplifyai-app.com